Privacy Policy

Cobalt Roofing & Sheet Metal (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when using our website or requesting our services. By submitting our contact form, you agree to the practices described below.

1. Information We Collect

When you submit our contact form, we collect the following information you voluntarily provide:

• Full name
• Phone number
• Email address
• Property address (the location where service is requested)
• Service type (the roofing service you are inquiring about)
• Message (any additional details you choose to share)

We do not collect payment information, government-issued identification, or any sensitive personal data through this website.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry and provide a quote or estimate
• Schedule and carry out roofing services at your property
• Follow up regarding your project or service request
• Communicate important updates related to your job

We do not use your information for marketing purposes without your explicit consent, and we do not send unsolicited commercial messages.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We use Resend to deliver contact form emails. Your submitted data is transmitted to our business email and is not stored on Resend’s platform beyond delivery.
• Legal requirements: If required by law, court order, or government authority, we may disclose your information to comply with applicable legal obligations.

4. Data Retention

Information submitted through our contact form is received via email and retained only as long as necessary to fulfill your service request or as required for our business records. We do not maintain a separate database of contact form submissions on our website servers.

5. Data Security

Our website uses HTTPS encryption to protect information in transit. While we take reasonable precautions to protect your personal information, no method of electronic transmission or storage is 100% secure. We encourage you not to share sensitive financial or identification information through the contact form.

6. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

• Know what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to our legal obligations
• Withdraw consent to our use of your information at any time

To exercise any of these rights, please contact us using the details in Section 8 below.

7. Third-Party Links

Our website may contain links to third-party sites (such as Instagram). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect any changes. Continued use of our website following an update constitutes acceptance of the revised policy.